It’s been nearly 3 years since I left a toxic office environment at large Hong Kong corporation and preparing to start new work after months of interviewing and upskilling.
Looking back at my time there, the office was really questionable given the circumstances I was brought in, the day-to-day challenges, and the way they treated me as I left the offices.
The company had an intense clique mentality. Nearly every department had their own cliques and subgroups and these groups had a tendency of not being inclusive. It was already a challenge getting to work with the more local colleagues but the fact my former managers tolerated or enabled cliques made the work situation unpleasant. These colleagues would go to lunch without me, not even have the decency to ask if I was interested in something out of courtesy, and really disliked speaking English despite being a multinational office. I wound up getting along with the non-local staff and those who are not into office politics as a result.
Their HR (People Team) does not pretend to even care about employee well-being. Whenever, there is an issue related to cliques or unpleasantness, the HR would pretend to schedule a meeting to discuss then not show up without any real reason. Any attempt to address concerns about reduction of job scope would be met with “oh jobs always evolve at the company”. During my last day at the office, they made it clear that the company has no separate company culture and everything is THE PARENT COMPANY WAY, meaning company comes first. This lack of proper HR is really no surprise seeing that disgruntled employees or fans created a Secrets page to anonymously discuss company or employee issues.
The office doesn’t even practice what it preaches. The current CEO of the company loves to bang on about “stakeholder-centricity, tolerable risk, and bias towards action”. In reality, the company culture is basically the same as the Parent Company, which is risk-averse, bureaucratic, and loves the status quo. The office HR was proud to point out everything in the company runs the PARENT COMPANY WAY. If that was not an issue, there is also the fact that my former manager was hired without HR involvement. First he received a phone call from his friend, the current head of marketing, to go for an interview. Then, he and the market head go out for drinks with the CEO and later have an actual office interview just for show.
Another problem at the the company office is that the CEO is too busy doing public appearances instead of doing his job at the office. While the CEO loves the media attention advocating design thinking and the stakeholder-mindset, in reality none of the things he talks about can be implemented in the office as planned due to the company culture being dictated by The Parent Company and because of his limited involvement at work. It would not surprise me that he will leave the company once the hyped website and mobile app revamp is completed.
Other problems I’ve noticed in the office to list are:
-Lack of close colleagues with them making excuses to not connect on Facebook/Social Media -Random favouritism with my former manager giving more time to the younger female colleagues while being disrespectful to me -Fake professionals claiming to stay in contact and then lash out with calls to “just move on” when contacted for advice -Employees that are either extremely loyal to the company or extremely disgruntled with nothing in between -Managers actually trying to undermine other projects because they didn’t think of the idea first -De facto segregation with some departments populated by foreigners and others purely HK locals. -Giving an employee a pay rise and bonus one year then accusing them of being godawful with threats to the job the following year. – Weak-minded or desperate jobseekers willing to end friendships or blindly side with The Company for the sake of extra money.
Looking back, it was an OK move to leave that office. I am still recovering from the effects of working in a toxic office and all that job nonsense. Planning on relaxing before starting my new job later this quarter.
Once upon a time the people of Hong Kong were proud of the airline they thought of as their own, Cathay Pacific. When you boarded the green and white aircraft with the attractive stewardesses in Manila or Bangkok you felt you were already at home. Then along came the accountants. They chopped everything. Economy class […]
Your Reasons for staying with Cathay Pacific – Cabin Crew
I would like to mention a few things that maybe many people never really thought about when they are working at CX (Cathay Pacific).
#1 Reminder: You are Working for Someone Else.
#1 Reminder: You are working for someone else. You are not your own boss at anything as long as you’re bound to him/her.
There is no such thing as “the ‘company’ changed this” or “the ‘company’ changed the policy”. We have to understand and avoid using “COMPANY” and “CX” because we cannot define it as a “group” and must understand that any decision is made by a single person.
What is your reason to stay with Cathay Pacific?
Ever ask yourself what is your reason to stay with Cathay Pacific?
Let’s break it down and review these details one at a time.
“I’m in it solely for the travel benefits”
Let’s define the company definition of “travel benefit”. We can all agree that discounted ticket prices are a major plus when compared to a normal passenger paying “full fare” for a ticket. However, we need to look at this in a more selective way.
As a Cathay Pacific cabin crew, the ticket price is reduced but the trade-off is the ticket is only available on “standby”. Being on standby defeats the purpose of a discounted ticket and therefore makes the travel benefit largely useless. Although getting a seat on a single flight with travel benefit is somewhat likely, it still will not be confirmed until the last-minute.
A good example to compare the standby ticket is when you see something you really want online for a very cheap price. Then, you add it to your online shopping cart only to find out that is “Out of Stock” on the checkout page at the very last-minute because you do not have any actual knowledge of its availability.
If you only desire “travel benefit”, then Cathay Pacific may not be for you. If you are wealthy, average income, or even below average income, you shouldn’t allow this “travel benefit” to lure you into joining Cathay Pacific cabin crew for the long run.
“I want to travel and see the world!”
Yes, we all want to travel and see the world! However, do not become a Cathay Pacific cabin crew as a way to do this. If you truly want to travel the world, buy full fare tickets, skip the standby tickets, don’t waste your time in the air, and stay grounded instead.
“I have a family or other expenses to take care of and need to stay in this job”
Sorry, but you are about to run out of luck with Cathay Pacific. Would you say Cathay Pacific started out as a solopreneur (a business owner who works and runs his or her business alone) or as an entrepreneur (a person who sets up a business or businesses, taking on financial risks in the hope of profit)? If money important in your daily life, then please try to do something else besides working in CX.
Cathay Pacific does not pay you well and will not pay you any better as the years go by unless the law changes. We hear that “competition is tough”, but Cathay Pacific always has a positive profit (profit does not mean losing money).
However, a new set of estimated earnings or growth rate is set at a higher rate every year, which always leads to a “loss” when really the numbers are just a goal. I encourage all you Cathay Pacific employees to leave CX especially if you have a family because this is not the job for you if you have that kind of responsibility. Find something else, don’t be afraid that it’s too late. If you need help, just ask, but don’t stay silent.
“I like to be in the service industry and what better way to do it than in the air!”
It’s true that it’s pretty cool to gain the title of “Cabin Crew” or “Flight Attendant”, but let’s be honest here, depending on your reason, there are way too many other service industry jobs to do besides being an airline cabin crew.
The company newsletter says there will be a big “reduction in promotion” if the retirement age is raised. However, you are not going to receive a promotion anyways regardless of whether the retirement age is raised or unchanged, so just vote to raise the maximum retirement age.
Your service to Cathay Pacific
Your service to Cathay Pacific should not exceed anything between 1 day to 20 years. We can agree that most of the cabin crews are female. It has been said that girls are generally the “softer” part of the two main genders and I want to remind all female crew to take care of yourselves and never allow Cathay Pacific to interfere with your health.
The sky is beautiful but unless you are cockpit crew, you don’t even really get to enjoy any views and being in an aircraft all the time will both physically and mentally stress you out.
The average human lifespan is around 70-85 years. If you spend more than 20 years with Cathay Pacific, then you are literally reducing your lifespan by 25-30%+ from doing this job and it really is not worth it if you think about it.
Don’t serve others, be your own boss and make a dent in society.
Tesla sucks because not only are they dependent on government subsidies to make their models more affordable in the market, but they also have staff that are unprofessional.
While the sales team at their retail locations are generally professional and competent, I can’t really say the same about their corporate staff. I don’t know if it is because they are always busy or if they’re just millennials but they really like ghosting candidates in job interviews or have job interviews where the majority of time is spent talking about themselves and their projects.
While I admire the company’s founder and efforts to improve the quality of life, the fact their company is incapable of even any sort of professionalism outside of their retail stores is disappointing. On this note, it’s not a surprise Tesla’s various models have product defects and their overall messaging to the public is nothing more than what Elon Musk says or does.
According to glassdoor.com, the majority of employees say the following about the company:
“Watching the company literally change the world” (in 40 reviews)
“Fast paced environment, surrounded by passionate people” (in 65 reviews)
“Fast-Paced, dynamic work environment with employees that are incredibly enthusiastic about what they do” (in 41 reviews)
“Great company to build incredible experience with” (in 40 reviews)
“Tesla is everything you imagine it could be – amazing people doing cutting edge work” (in 31 reviews)
“work life balance needs improvement” (in 125 reviews)
“Long hours with large work load” (in 126 reviews)
“Absolutely NO work-life balance” (in 32 reviews)
“Upper management in my area created a huge lead-by-fear culture where people were threatened to be fired daily” (in 27 reviews)
“Intern Salary was pretty low compared to other interns in the Bay Area” (in 25 reviews)
Going through Glassdoor, the majority of interviews are largely negative with their HR and interviewers lacking any process or professionalism. It’s really heartbreaking to see such a wonderful brand be damaged by their own internal incompetence and dependence on their founder.
Galton Voysey is a platform for building, buying and developing consumer product brands. We are home to 28 iconic brands that we have developed or acquired, and extend our professional expertise to a portfolio of global brands. We believe it makes more sense to test early to validate ideas that work and ones that don’t. This gives our operation and design teams a way to experiment with something tangible, gain experience in the process and reapply their learnings in the next iteration. With a proven network of over 140 factories, Galton Voysey builds brands across a broad range of consumer, lifestyle and home goods segments across Europe, US and the world.
Sounds like a normal private company developing and selling private label goods online leveraging manufacturing resources in the Asia-Pacific region with a startup mentality.
However, what is interesting is the background and the involvement of William Wolfram, the owner of DealDash.com and principle investor of Galton Voysey according to InsideRetail Hong Kong:
As it marks its third anniversary, Hong Kong-headquartered online luxury goods retailer Galton Voysey is recruiting more staff and expanding its presence in Mainland China.
Galton Voysey was founded by 28-year-old French woman Marine Aubrée Antikainen and its biggest investor is William Wolfram, 24, who believed the biggest brands of the next 50 years have not yet been built…
…Galton Voysey believes it is disrupting the global luxury goods market with new and fresh thinking, in many cases helping brands go direct from factory to consumer through their own brand websites.
According to LinkedIn, Marine Antikainen is listed as a co-founder while William Wolfram is both chairman and investor of Galton Voysey. Oddly enough, William Wolfram is not listed on the website and the majority of Galton’s partners are mostly law firms. These are the other companies listed as partners
The Loft Studio, – The Loft Studio does not cite Galton Voysey or its brands as clients. However, it is likely this company produced the photos seen on the company website and for its brands under NDAs.
Vistra – Vistra is a company providing “tailored trust, fiduciary, fund and corporate services”. It is likely they are supporting Galton with various offshore financing and related services.
A private investigation company with a magnifying glass and letters “AI” as its brand logo.
The rest of the website is somewhat vague on their actual work aside from a sizzle reel about the office culture and a press release announcing the company’s third year of existence.
DealDash.com positively describes and endorses products that are auctioned on its
website. Some of these products are sold by companies that DealDash founder William Wolfram is the Chairman of, a fact that is not disclosed to consumers in any DealDash marketing materials. For example, during any 24-hour period, at least 40% of DealDash auctions are for products made and sold by:
There is a clear conflict of interest when a major investor and chairman of Galton Voysey is also selling the company’s brands on DealDash.com, which is also owned by the same person. It is even more questionable when this strong connection is not disclosed to the public.
The Brands Examined
While the brands appear to have quality products when examined at face value, things are not what they seem. Galton Voysey’s marketing team and growth hackers have done a great job promoting these brands with a combination of paid Facebook likes, reviews by vloggers and blogs that are either paid or provided based on free products, compelling brand videos, and standard SEO.
Although these brands appear to be private label brands one would expect to find online or at a premium retailer such as Macy’s, the pricing strategy for the various products suggests they should be treated as premium or luxury items, despite the relatively new brand development and limited brand history. What is even more interesting is that these brand have products that have pages of positive reviews without really describing much about the products.
I’ve had three major Galton Voysey brands, Kamikoto, Bolvaint, and The Barrel Shack, submitted to FakeSpot.com, which scans for unreliable or fake product reviews. Below are the general results:
Fakespot has analyzed 8 products and 148 reviews forThe Barrel Shack products.The Fakespot algorithm considers 60.0%of those reviews to be unreliable.
The Fakespot grade is based on reviews of products listed on Amazon with The Barrel Shack as the company name.
When reviewing the websites, it appears nearly all the Galton Voysey brands have the same website layout from Shopify and relatively limited contact information. The Bolvaint website claims to have an office that is occupied by Patek Phillipe, while the Kamikoto brand doesn’t have a Japanese website, its return address is in a residential area, the brand site is hosted in the USA, and apparently the knives are made in China (which is unheard of for artisanal Japanese knives). The lack of real information behind the brands and brand history is a recurring pattern among the Galton Voysey brands.
While Galton Voysey initially appears to be a private company developing and selling private label brands, it is merely a tool for DealDash.com to promote overpriced products to unsuspecting customers. The fact that William Wolfram is involved in both companies without full disclosure, the limited information available for Galton Voysey, the strange trademarking process for the Galton brands, and irregular product reviews make the entire arrangement extremely questionable if not an outright scam.
Despite some glowing reviews by unsuspecting vloggers and blogs, none of the brands promoted by Galton Voysey can actually justify their prices due to their lack of history, actual reputation, or product quality in certain cases. I would have no issues with their brands if they were actually being produced and sold as private label brands to leading retailers as implied in their mission statement and official interviews. However, the reality is that they are primarily pushed through DealDash.com at inflated prices and placed on Amazon.com and their own brand websites to create the perception they are actual products.
The Asian-American Community is its own Worst Enemy
By Ronald Chiang
I’ve been following online sentiment and Asian-Americans at large seem to be interested in the following:
Issues surrounding ethnic identity
Issues related to systematic exclusion in society
It seems that the majority of Asian-Americans dwell on their identity. On one hand, they tend to do what they can to fit in with the majority population, whether it is just learning to be a monolingual English speaker, studying a eurocentric view of Asian history, or trying hard to fit in.
For whatever reason, many Asian-Americans chose to pursue a monolingual existence with English being their native or primary language. They tend to not like speaking their cultural language (Chinese, Vietnamese, Gujarati) over some misguided attempt to fit in with the majority non-Asian peers in school or because they believe they are superior by virtue of living in the USA.
Then later in life, they lament about having a narrow life experience because they cannot pursue other professional opportunities due to a lack of knowledge in an Asian language or some sense of regret that they’ve compromised themselves.
Like most people, history in the United States for Asian-Americans is taught from a western standpoint often with the general concept that much of the US, Canada, and Europe are rich and free while the rest of the world is poor and dependent on the USA for their futures. As a result, enough Asian-Americans grow up believing they are again superior by virtue of living in the United States and develop a tendency to look down on their unamericanized Asian peers.
Again, as they get older and learn about reality being Asian-American, they regret being indoctrinated in such a falsehood and sometimes overcompensate with zealous support of their native country (China, Korea) in such a manner, including but not limiting to nationalism, and whataboutism, that they make native citizens of those places seem unpatriotic.
Then lastly, like their parents and other immigrants, many Asian-Americans work too hard to “make it” in the USA by becoming financially secure and often compromise themselves to fit in. Some ways they’ve done this is by embracing the Model Minority stereotype, which implies that Asian-Americans will be accepted and fit in American society if they choose to become leading professionals in Science, Technology, Engineering or Mathematics (STEM) and avoid social issues of “undesirable minorities” like African-Americans and Latinos.
They’ve also persuaded the rest of the country that they do not need diversity programmes like other minorities because they’re superior Model Minorities and they can work hard to go anywhere. In extreme cases, they’ve gone out of their way to support Affirmative Action with calls to minimize Asian students to an absolute quantity in favor of diversity for everyone else (including White students).
Not surprisingly, because of the Asian-American community’s apathy and distance from diversity initiatives and the willingness of their majority to hold back their own community in favor of other groups, American society at large became indifferent to social issues in the Asian-American community ranging from dismissing Asians with personal struggles as “rejects” to simply keeping Asian-American media portrayals to an absolute minimum.
When the Asian-American community complains as a whole, the majority population does not take their calls seriously due to their ongoing claims of being Model Minorities, their willingness to put the interests of everyone else above their own community and their general need to stay inoffensive when faced with major social issues.
While it would be unfair to generalize the Asian-American community, the majority of individuals with such values tend to be those from California living in suburbs with upper-middle incomes, from families with university degrees, and have a misguided sense of social justice that involves letting everyone else benefit at their own expense.
These people are the reasons why no meaningful change has occurred among the Asian-American community due to outlandish fears of being grouped with the other minority groups, which often motivates them to avoid “rocking the boat” and an ongoing misguided belief that conforming to an untrue stereotype is the only way to succeed for a place in the USA.
Also, with the growth of social media and online forums these same individuals that often conform to stereotypes usually overcompensate for their perceived shortcomings by resorting to worshipping, if not cheerleading, events in their families’ ancestral country where they have no actual connection to their daily lives other than their ethnicity and known family history. Examples of this involve Chinese-Americans supporting China’s decision to restrict foreign NGOs or build artificial islands in disputed waters.
Frankly, I am frustrated by all of you Asian-Americans for being walking stereotypes that resort to passive and weak methods to overcompensate for a lack of self-respect and ignorance in their actual history. Moreover, any suggestions that Asian-Americans can improve their standing within the community through self-respect, understanding of their culture (bilingualism, history), and being assertive in society are often dismissed, invalidated and rejected by the majority who believe in conforming for the sake of pleasing others.
With that in mind, I honestly do not expect any meaningful change in the perception and treatment of the Asian-American community by Asian-Americans themselves and by other Americans in my lifetime.
Do you believe Hong Kong needs a new English language news source? Launching in June, Hong Kong Free Press is an independent news outlet seeking to unite critical voices at a vital time in the city’s constitutional development.
Through our links with Chinese media partners, HKFP strives to bridge the language barrier and raise local and global understanding of Hong Kong issues in the post-Occupy era. Our launch is well-timed, coming amid rising concerns over the decline of press freedom in the territory.
A much-needed voice:
With a fast, visual, multimedia design, HKFP will launch with a focus on local breaking news, showcasing translated and viral content while providing a direct platform to expert progressive voices, citizen contributors and advocacy groups.
As a not-for-profit business, HKFP will become more sustainable over time with multiple revenue streams. As we grow, we aim to offer more comment and analysis, investigative journalism, regional coverage and explainers.
In addition to highlighting the lack of plurality in the local media landscape, the Umbrella Movement protests exposed a gap between the Chinese and English media. Some stories, themes and angles featured in the Chinese media were missed or ignored by the English press – other stories took days to be reported on.
Purpose of crowdfunding and how will the funds be used: